Privacy Policy
How we collect, use, and protect your information.
Introduction
At Unisoft Surgical Industries, we are committed to upholding the highest standards of data privacy and information security. This Privacy Policy outlines the manner in which we collect, use, disclose, and protect your personal information while interacting with our platform, services, and products.
1. Consent and Scope
By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, please do not access or use our platform. We reserve the right to amend this Privacy Policy at our discretion. Continued use of our services constitutes your acceptance of any such revisions.
2. Information We Collect
We may collect the following categories of personal data: full name and contact details (email address, phone number); shipping and billing addresses; payment and transaction details; IP address, browser/device information, and access logs; order history and user preferences; and feedback, reviews, and messages submitted via forms or chat.
3. Purpose of Data Collection
Your personal data is used strictly for legitimate business purposes, including but not limited to: order processing and fulfilment; customer service and support; marketing communications (only with prior consent); platform performance improvement and personalization; and risk assessment, fraud detection, and legal compliance.
4. Use of Cookies
We utilize cookies and similar tracking technologies to enhance user experience and analyse website traffic. Cookies do not store personally identifiable information. Users may disable cookies via browser settings, though this may affect certain site functionalities.
5. Data Sharing and Disclosure
We may share your information with: authorized service providers (e.g., logistics, payment gateways); regulatory authorities or legal entities, when mandated by applicable law; and internal stakeholders and affiliates, only as required for operational efficiency. We do not sell, rent, or trade your personal data for marketing purposes.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Anonymized data may be retained for analytical or audit purposes.
7. Your Rights
You have the right to: access and review your personal information; request corrections or updates; withdraw consent to data usage (where applicable); and request deletion, subject to legal and regulatory obligations. Users may also opt out of receiving non-essential communications such as promotional emails.
8. Third-Party Links
Our website may contain links to external websites. Unisoft Surgical Industries is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before sharing any data.
9. Children's Privacy
Our platform is intended for users aged 18 and above. We do not knowingly collect personal data from minors. If such data is inadvertently collected, it will be deleted upon verification.
10. Policy Updates
We reserve the right to modify this Privacy Policy periodically. Any material changes will be posted on this page along with the date of the latest revision. Continued use of the platform constitutes acceptance of the updated terms.
11. Contact Information
For any queries, concerns, or complaints related to this Privacy Policy or your personal data, please reach out to us at info.unisoftsurgicals@gmail.com. Address: Unisoft Surgical Industries, 108/77, 2nd Floor, Nyniappa Naicken Street, Chennai – 600003.