Your Privacy Matters

At Unisoft Surgical Industries, we are committed to upholding the highest

standards of data privacy and information security. This Privacy Policy outlines

the manner in which we collect, use, disclose, and protect your personal

information while interacting with our platform, services, and products.

1. Consent and Scope

By accessing or using our website or services, you acknowledge that you have

read, understood, and agreed to the terms of this Privacy Policy. If you do not

agree, please do not access or use our platform. We reserve the right to amend

this Privacy Policy at our discretion. Continued use of our services constitutes

your acceptance of any such revisions.

2. Information We Collect

We may collect the following categories of personal data:

Full name and contact details (email address, phone number)

Shipping and billing addresses

1. Payment and transaction details

2. IP address, browser/device information, and access logs

3. Order history and user preferences

4. Feedback, reviews, and messages submitted via forms or chat

3. Purpose of Data Collection

Your personal data is used strictly for legitimate business purposes, including

but not limited to:

1. Order processing and fulfilment

2. Customer service and support

3. Marketing communications (only with prior consent)

4. Platform performance improvement and personalization

5. Risk assessment, fraud detection, and legal compliance

4. Use of Cookies

1. We utilize cookies and similar tracking technologies to enhance user

experience and analyse website traffic.

2. Cookies do not store personally identifiable information.

3. Users may disable cookies via browser settings, though this may affect

certain site functionalities.

5. Data Sharing and Disclosure

We may share your information with:

1. Authorized service providers (e.g., logistics, payment gateways)

2. Regulatory authorities or legal entities, when mandated by applicable

law

3. Internal stakeholders and affiliates, only as required for operational

efficiency

We do not sell, rent, or trade your personal data for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the

purposes outlined in this policy or as required by law. Anonymized data may be

retained for analytical or audit purposes.

7. Your Rights

You have the right to:

1. Access and review your personal information

2. Request corrections or updates

3. Withdraw consent to data usage (where applicable)

4. Request deletion, subject to legal and regulatory obligation

Users may opt out of receiving non-essential communications (e.g.,

promotional emails)

8. Third-Party Links

Our website may contain links to external websites. Unisoft Surgical Industries

is not responsible for the privacy practices or content of these third-party sites.

We recommend reviewing their privacy policies before sharing any data.

9. Children’s Privacy

Our platform is intended for users aged 18 and above. We do not knowingly

collect personal data from minors. If such data is inadvertently collected, it will

be deleted upon verification.

10. Policy Updates

We reserve the right to modify this Privacy Policy periodically. Any material

changes will be posted on this page along with the date of the latest revision.

Continued use of the platform constitutes acceptance of the updated terms.

11. Contact Information

For any queries, concerns, or complaints related to this Privacy Policy or your

personal data, please reach out to:

Email: : info.unisoftsurgicals@gmail.com

Address:

Unisoft Surgical Industries

108/77, 2 ND Floor, Nyniappa naicken street, Chennai – 600003