### Refund Eligibility Our refund policy is designed to ensure customer satisfaction while maintaining fairness in our operations. Customers are eligible for a refund if the product is returned within 30 days of the purchase date. To qualify for a refund, the product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Certain items, such as personalized products or those marked as final sale, are not eligible for refunds. We encourage customers to inspect their purchases upon receipt and contact us immediately if there are any issues with the product.

### Refund Timeframes and Procedures To initiate a refund, customers must contact our customer service team via email or phone to request a return authorization. Once the return is approved, customers will receive instructions on how to return the product. After we receive the returned item, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account. We strive to make the refund process as smooth as possible and appreciate your understanding and cooperation.